Connecting Visitors With Development: Using Evaluation To Update Historic Habitat Dioramas and Improve Visitor Experience

Saturday, September 6, 2025

9:30 AM - 10:30 AM US PT

Location: 2020

Museums often struggle with beloved but outdated “historic” exhibits. We’ll describe how we 1) engaged visitors in giving century-old dioramas fresh viewpoints and 2) how we evaluated the impact of these interventions on visitor experience. This case study serves as a model for using visitor data to drive exhibition development.

MD

Matt Davis

Exhibition Developer
Natural History Museums of Los Angeles County, United States
BK

Beth Katz

Director, Evaluation and Museum Impact
Natural History Museums of Los Angeles County, United States
CB

Cassandra Baron

Manager of School and Teacher Programs
La Brea Tar Pits, United States